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Surface Duo Review: The Good, The Bad & The Ugly!

Marques Brownlee@mkbhd3M viewsSep 10, 202014:44
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Promos

Surface Duo: The dual screen Microsoft folding phone. MKBHD Merch: shop.mkbhd.com Surface Duo skins: dbrand.com Tech I'm using right now: amazon.com Intro Track: youtube.com Playlist of MKBHD Intro music: goo.gl Phone provided by Microsoft for review. ~ twitter.com @MKBHD @MKBHD

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The Surface Duo is a remarkably thin, dual-screen folding phone that immediately signals a bold idea: two independent 5.6-inch displays with a 360-degree hinge can unlock a new category of multitasking. In the opening segment, the host emphasizes the hardware achievement,the hinge, the slim profile, and the ability to hold the device in multiple orientations. He also sets expectations by noting this is first-generation hardware from Microsoft, a platform built to learn from later iterations, and he teases a future Surface Duo 2 that will refine the approach. The video then dives into what works well, including how the dual screens enable true multitasking, app pairing, and productive workflows like reading email on one screen while using the calendar on the other, or drafting notes beside a video. He highlights Microsoft’s 365 apps as a strong use case for spanning apps across both displays, while also acknowledging that developer support for other apps will dictate how compelling the multitasking experience becomes over time. The overall takeaway balances excitement for the concept with practical caveats about first-gen tradeoffs, setting the stage for a future where the form factor could be genuinely transformative once software and hardware mature together.

Topics · mobile_devices · technology_reviews · dual_screen_devices · android_devices · hardware_design · consumer_electronics

Questions answered

What is the core appeal of the Surface Duo according to the review?
The core appeal is the dual-screen design and hinge that enable true multitasking, app pairing, and productivity workflows by using two screens independently or together.
What are the main drawbacks highlighted for this first-gen device?
Main drawbacks include camera quality, speaker performance, battery life, lack of wireless charging, absence of 5G and IP rating, and limited app support at launch.
Should most people buy the Surface Duo based on this review?
No, the reviewer suggests that most people should not buy it in its first-generation state, but notes the concept is compelling and worth watching for future generations.