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What Did We ACTUALLY Get? - $1500 PC Secret Shopper 2 Part 2

Linus Tech Tips@LinusTechTips6M viewsNov 12, 202034:02
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Thanks to dbrand for sponsoring Secret Shopper 2!

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Check out the new limited edition LinusTechTips skin drop at lttstores.com and lttstore.store It's finally time again for PC Secret Shopper - where we document the entire experience of ordering a gaming system from your favorite PC system integrators. In this part, we find out exactly what we actually ordered! Buy a Prebuilt PC On Amazon (PAID LINK): geni.us On Newegg (PAID LINK): geni.us Buy Nvidia GTX 1660 Ti On Amazon (PAID LINK): geni.us On Newegg (PAID LINK): geni.us On B&H (PAID LINK): geni.us Buy Nvidia RTX 2060 On Amazon (PAID LINK): geni.us On Newegg (PAID LINK): geni.us On B&H (PAID LINK): geni.us Buy AMD Ryzen 3700x On Amazon (PAID LINK): geni.us On Newegg (PAID LINK): geni.us On B&H (PAID LINK): geni.us Buy Nvidia RTX 2070 Super On Amazon (PAID LINK): geni.us On Newegg (PAID LINK): geni.us On B&H (PAID LINK): geni.us Purchases made through some store links may provide some compensation to Linus Media Group. Discuss on the forum: linustechtips.com ►GET MERCH: lttstore.com ►SUPPORT US ON FLOATPLANE: floatplane.com ►LTX EXPO: ltxexpo.com AFFILIATES & REFERRALS --------------------------------------------------- ►Affiliates, Sponsors & Referrals: lmg.gg ►Private Internet Access VPN: lmg.gg ►Our Official Charging Partner Anker: lmg.gg ►MK Keyboards: lmg.gg ►Nerd or Die Stream Overlays: lmg.gg ►NEEDforSEAT Gaming Chairs: lmg.gg ►Displate Metal Prints: lmg.gg ►Epic Games Store (LINUSMEDIAGROUP): lmg.gg ►Amazon Prime: lmg.gg ►Audible Free Trial: lmg.gg ►Streamlabs Prime: geni.us ►Our Gear on Amazon: geni.us FOLLOW US ELSEWHERE --------------------------------------------------- Twitter: twitter.com Facebook: @LinusTech Instagram: @linustech Twitch: twitch.tv FOLLOW OUR OTHER CHANNELS --------------------------------------------------- Techquickie: lmg.gg TechLinked: lmg.gg ShortCircuit: lmg.gg LMG Clips: lmg.gg Channel Super Fun: lmg.gg Carpool Critics: lmg.gg MUSIC CREDIT --------------------------------------------------- Title: Laszlo - Supernova Video Link: youtube.com iTunes Download Link: itunes.apple.com Artist Link: soundcloud.com Outro Screen Music Credit: Approaching Nirvana - Sugar High youtube.com Monitor And Keyboard by vadimmihalkevich / CC BY 4.0 geni.us Mechanical RGB Keyboard by BigBrotherECE / CC BY 4.0 geni.us Mouse Gamer free Model By Oscar Creativo / CC BY 4.0 geni.us

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Secret Shopper 2 Part 2 continues Linus and team’s undercover journey into the world of prebuilt gaming PCs, focusing on what actually arrives when the order is placed with several major system integrators. The video opens with a promise to unbox multiple systems shipped in a variety of packaging, from simple cardboard boxes to heavy wooden crates, and to assess whether the products delivered on their promises. We learn early on that Dell’s offering is underwhelming in both content and presentation, with a belief that the included peripherals and overall packaging fall short of expectations. The hosts critique the case design, cooling capability, and power delivery, noting a 12-volt only Dell power setup and limited front panel options, while also acknowledging some positive touches like a clean wiring job and a future-proofing approach with spare drive bays. The segment also introduces HP’s OMEN line, applauding the tempered glass panel and a sturdy case, but identifying notable flaws such as a last-gen CPU, single-channel memory configuration, and questionable front IO choices that limit upgrade paths. Throughout, Linus and Jake compare each system against a PCPartPicker baseline, highlighting where manufacturers improved on or regressed from the prior round, and pointing out the balance between price, assembly, and warranty considerations. The narrative underscores the challenge of evaluating value when many components are sourced from older stock or off-the-shelf parts, while remaining appreciative of certain thoughtful touches such as modular cable management and Branded GPU braces to reduce shipping damage risk. In the later portions, the team shifts to boutique builders like Maingear and Origin PC, contrasting their premium packaging and customization against the mass-market tier, and noting the impact of component choices like RTX 2060 Super vs 2070 Super, and the inclusion of a high-quality USB-C I/O setup. The video closes by teasing Part 3, promising more intense stress testing and direct manufacturer contact, while also riffing on the dbrand collaboration for sticker and skin drops. Overall the episode blends humor with sharp technical critique, balancing entertainment with practical insights into what you actually get when you buy a $1500 gaming PC from different builders.

Topics · technology · consumer electronics · product reviews · pc builds · shipping and packaging · gaming hardware

Questions answered

What did the Dell system reveal about its upgradeability and core components?
Dell's system used a 12-volt only power design with a nonstandard 12V six-pin plus two four-pin connectors, a single-channel memory configuration on DDR4 3200 with a 2933 speed cap, and limited upfront expansion options though it did include some drive bays for future upgrades.
How did the HP OMEN system perform in terms of build quality and design?
The HP OMEN desktop impressed with a tempered glass side panel and clean internal wiring, but it used a last-gen 9700 CPU and showed single-channel memory with a two-slot motherboard, which limited upgrade paths despite a decent overall package.
Which boutique builder offered notable packaging and component choices, and what stood out?
Maingear presented a handsome chassis with an RGB front, a modular power supply, four RAM sticks, and an AMD-based configuration using a B450 board to reduce cost, though with potential long-term upgrade considerations.
What was a key takeaway about iBUYPOWER's packaging and initial assembly quality?
iBUYPOWER showed improvement in foam packaging and included a solid GPU brace to reduce shipping damage, but the sticker residue problem and some cable management choices drew critique.
What did the team say about Origin PC’s approach to shipping and packaging?
Origin PC delivered with premium packaging including a crate-like box and a notable mousepad, plus a Visa prepaid card, but the overall system still faced mixed opinions on core component choices relative to price.
How did the group assess overall value across the three brands discussed in this segment?
Dell, HP, and iBUYPOWER each had strengths and weaknesses in value, shipping speed, and upgrade paths, while boutique options like Maingear and Origin aimed for premium packaging and customization, often at a higher price point.
What are viewers encouraged to expect in Part 3 of Secret Shopper 2?
Part 3 promises more head-to-head testing, direct manufacturer contact to evaluate support, and continued scrutiny of how these systems perform under real workloads, as well as more humorous packaging moments.