Of Course One Fell Apart In Shipping... - Secret Shopper 4 Part 2
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Thanks to DeleteMe for sponsoring Secret Shopper 2025! Get 20% off DeleteMe US consumer plans when you go to joindeleteme.com and use promo code LTT at checkout. DeleteMe International Plans: international.joindeleteme.com Now that our six computers have arrived, let's open 'em up and take a look at what's inside! How long did shipping take? Is anything broken? Did we get what we paid for? Discuss on the forum: linustechtips.com
Check out our Big Nerd Gaming Shirt!: lttstore.com ► GET OUR MERCH: lttstore.com ► GET EXCLUSIVE CONTENT ON FLOATPLANE: lmg.gg ► GET A VPN: piavpn.com ► SPONSORS, AFFILIATES, AND PARTNERS: lmg.gg Purchases made through some store links may provide some compensation to Linus Media Group. CHAPTERS --------------------------------------------------- 0:00 Intro 00:50 Dell 6:52 Maingear 12:11 Cyber Power 17:36 HP 22:45 iBuyPower 29:53 Starforge 36:44 Outro
Part two of the Secret Shopper four part series dives into the unboxing and inspection of six prebuilt gaming PCs from major brands, focusing on shipping durability and packaging quality. The hosts begin with Dell, describing the two full business days it took to arrive and highlighting the sturdy outer box and dual corrugated layers that convey confidence in shipping protection. They note the absence of keyboard and mouse in the box, but praise the included foam and compact, high quality packaging. The discussion shifts to the internal layout, including notes about a 12V motherboard power configuration, upgrade pathways, and the presence of a single 16 GB memory module in the Dell system, which affects potential upgrades. They emphasize accessibility, with easy-to-reach M.2 slots and SATA power/data connectors, while critiquing a lack of a motherboard IO backplate sticker as a minor omission. The reviewer expresses overall optimism about Dell’s engineering and how the GPU mounting Rails and protective foam appear robust for shipping. The segment transitions to Maingear, where the box and packing quality again stand out, with extensive foam and a double boxed system that minimizes risk of damage. They discuss the internal layout, the 650 W power supply, dual M.2 slots, and a premium cooling solution, contrasting it with the Dell build and noting strong build quality and expandable options, though they flag a few minor quibbles like PCIe lane configuration and boot drive placement. HP comes next, with a focus on eco-friendly packaging and a quick, straightforward unboxing experience. They examine the IO behind tempered glass, the six fans, and the thoughtful cable management features, including dual front USB-C and a swappable Wi‑Fi card. The reviewers highlight HP’s bundle, a decent warranty, but point out that the included peripherals are basic and the one-year warranty feels light relative to the competition. The iBuyPower segment follows, emphasizing the unique outer box labeling and the marketing approach of a registered reseller channel. They critique a potential third party retailer issue with a miscommunication about authorized sellers, while praising the case design, additional SSIDs, cable layout, and the front IO. They remark on the assembled interior cooling setup, note the RAM configuration, and discuss the battery powered RGB hub, while evaluating its price/performance balance. StarForge is then examined, with a focus on superb packaging, aggressive foam, and a premium chassis featuring an RGB hub, multiple fans, and robust cable management. The reviewer flags a missing M.2 screw and some packaging oddities, but overall lauds the build quality, expansion options, and warranty nuances, including RAM with lifetime warranties and the ability to swap GPUs for performance testing. The video closes with reflections on overall value, the importance of professional packaging, and a tease for the next episode, which will involve contacting tech support and testing more real world outcomes. Throughout, the hosts compare price to performance against PCPartPicker benchmarks and stress the role of shipping materials in protecting expensive hardware while noting warranty and upgrade considerations for future-proofing. A sponsor segment for Delete Me appears mid-roll and at the end, stressing data privacy and offering a discount code for viewers, followed by a prompt to discuss the findings in the forum and watch related parts to deepen context. The overall tone blends humor with practical hardware critique, aiming to crown a winner and a loser based on out of box experience, build quality, and value relative to price by the time all six systems are reviewed.
Topics · technology · unboxing · product reviews · consumer electronics · shipping durability · gaming hardware
Questions answered
- What factors determine the perceived value of each prebuilt PC in the video?
- Value is evaluated based on packaging quality and protection during shipping, internal expandability and upgrade paths, motherboard and power supply quality, included peripherals, warranty length, and price-to-performance comparisons against PCPartPicker benchmarks.
- How does Dell’s out-of-box experience compare to Maingear’s in this review?
- Dell emphasizes strong shipping protection and functional internals with upgrade paths, while Maingear showcases premium packaging, robust cooling, and deeper expandability, with minor caveats like PCIe lane details and a more premium price point.
- What warranty considerations are mentioned for the systems?
- Dell and Maingear provide longer or more robust coverage in some cases, HP offers a standard one-year warranty, while RAM components may have lifetime warranties depending on the vendor and configuration, affecting long-term support and upgrade decisions.