Can You Trust Google?
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Promos
Pixel 8's 7 years of software updates is revolutionary... maybe killedbygoogle.com MKBHD Merch: shop.mkbhd.com Tech I'm using right now: amazon.com Playlist of MKBHD Intro music: goo.gl ~ twitter.com @MKBHD @MKBHD
Paragraph 1: The video opens by highlighting Google's announcement to provide seven years of OS security and feature drop updates for the Pixel 8 and Pixel 8 Pro, describing it as industry leading and potentially revolutionary. The host contrasts this promise with Google’s history of discontinuing products and services, pointing to a long list of abandoned projects like Google Domains, Jamboard, Google Podcasts, and Pixel Pass. He argues that even a large company can abruptly retire a product and take away user investments, which undermines trust in the brand. The discussion delves into the tension between ambitious launches and long-term support, noting that signs of instability can undermine the perceived reliability of such a promise. The host uses examples from past Google initiatives to illustrate how users can become invested in a platform only to see it phased out, creating skepticism about future commitments. He acknowledges the promise as ambitious and potentially valuable for users who keep devices longer, but emphasizes that promises are not guarantees and that the track record matters. The segment concludes with a cautious stance: the seven-year plan is exciting, but only time will reveal whether Google can actually deliver on it without retrenchment or abrupt product kills.
Topics · technology · consumer_electronics · trust_and_reliability · business_practices
Questions answered
- What is the core promise Google made about Pixel devices in this video?
- Google promised seven years of OS security and feature drop updates for the Pixel 8 and Pixel 8 Pro.
- Why does the host worry about long-term promises from Google?
- Because Google has a history of killing products and services, which erodes trust in their ability to support devices over many years.